Shipping and Returns

SHIPPING

US Domestic orders are processed immediately, and an email with the tracking number will be sent as soon as item ships. US Domestic Shipping rate will be calculated at checkout.

 

International shipping will be calculated at checkout. All taxes and custom duties will be paid by the customer directly to the country officials upon entry, only then the product will be released to you. For questions regarding customs fees we suggest contacting your local government. All international orders are final once shipped, and are therefore ineligible for refund or exchange.  

 

RETURNS

We stand 100% behind our products and are sure you will love it. If an item doesn't meet your expectations and you wish to return it, we will exchange it or refund it as soon as it gets back to us. To start a return, please contact us at info@gauchaleather.com for shipping label and instructions. Return shipping costs will be deducted from the original amount.

 

Item eligibility:

- Sale items are final.

- International orders are final.

- The return should start within 21 days of purchase, and shipped within 5 days of receiving the return label.

- Item should be unused and undamage - any signs of wear will forfeit the exchange/refund.

- Returned items must be in the condition and package that it was originally shipped.